GENERAL INFO

• Can you "bottom line" my membership for me?
• Will I get immediate access to the Market-It members site?
• My website isn't ready. Should I still sign up now?
• What if sign up and then I don't like Market-It?
• How do I cancel my membership?
• I ordered under a promo. Will I get this price forever?
• Can I use my Market-It account to promote more than one website?
• What if I use Market-It to promote sites I do not own?
• Can I use Market-It to promote sites for my clients?
• I want to use Market-It to promote my client's site. How can I pay for a Market-It membership in my client's name using my own credit card?
• I want to set up a press release distribution service. Can I use Market-It to send the press releases?

ORDERING / PAYMENT INFO

• How do I get to the order form?
• What forms of payment do you accept?
• Can I send you a check or money order?
• Can I pay using e-gold?
• I don't have a credit card. How can I pay?
• What is a credit card CCV number, and why do merchants require me to type it in addition to my credit card number?
• After I ordered, I called my card-issuing bank and they said they saw multiple charges. What's up with that?
• When I ordered, I clicked the submit button twice. Was I double charged?
• My Market-It account was cancelled by Paypal, because my credit card wasn't able to re-bill for the monthly charge. What should I do?
• I'm already a Market-It member. How can I change my credit card information?

Can you "bottom line" my membership for me?

The Market-It members site is the "control center" for your Internet marketing. The Market-It members site arms you with the all the courseware, resources and powerful promotion tools to effectively promote your website. The low monthly membership fee is automatically billed to your credit card each month by Paypal. You may cancel your membership anytime with an automated online form. We are always working to continually expand this already huge site with new resources, courseware, and promotion tools.

Will I get immediate access to the Market-It members site?

Yes, immediately after you sign up you will have full access to the Market-It members site, including all online "blasters" and online promotion tools.

My website isn't ready. Should I still sign up now?

Yes, we highly recommend that you sign up before your website is complete. In fact, many webmasters with existing websites wind up completely changing their website once they become a Market-It member and begin learning important marketing concepts like website sell-thru and customer conversion.

What if sign up and then I don't like Market-It?

You can cancel any time using the online cancellation form. See the next question for details.

How do I cancel my membership?

You can cancel your membership any time using the online cancellation form. From the Market-It members site, click on Account Control in the left-hand navbar, then click Cancel Membership.

I ordered under a promo. Will I get this price forever?

Yes! Your price will never go up, even after the promo has ended and even if there is a price increase. A price increase will be applicable to new members only, and existing members who ordered under a promo will have that promo price "locked in" for as long as they remain a Market-It member.

Can I use my Market-It account to promote more than one website?

You can use Market-It account to promote one or more of your own websites. This includes websites owned by you, and websites or webpages you received when you joined affiliate/reseller programs. If you want to promote websites for clients, refer to the next question.

What if I use Market-It to promote sites I do not own?

If you try to "cheat" and use your Market-It membership to promote sites that are not yours, your membership will be cancelled.

When you use any of the blasters which send out to the press/media or to ezine editors, your submission goes into an "on hold" queue until we can manually eyeball it, and check it for proper formatting, non spam, etc. At that point we verify that the website belongs to you. Once everything is green light, we release it from "on hold" status and your submission goes out. If during our checks we discover that a member is cheating and using their Market-It account to promote websites for other people (e.g. friends, relatives, clients) that member will have their Market-It membership immediately terminated.

Can I use Market-It to promote sites for my clients?

Yes, however you will need to get a separate Market-It account for each client site you wish to promote. Many marketers do this, and have enough profit built-in to offset the cost :-) Refer to the following question for details on how to order and pay for a Market-It account in your client's name.

I want to use Market-It to promote my client's site. How can I pay for a Market-It membership in my client's name using my own credit card?

To pay for a client's Market-It membership using your credit card, go to the Market-It sign up page and follow these steps:

1. Use your client's name, address, phone on the first screen of the Market-It signup form.
2. Use your email address.

   Important: You must use an email address that you have not used with any other membership.

3. When you get to the Paypal payment page, use your Paypal account info.
4. After signup and payment are complete, visit the Help Desk and open a support ticket. In the body of the ticket, state that you are using this account to promote client X, and give the full name, email address and URL for both you and your client.

I want to set up a press release distribution service. Can I use Market-It to send the press releases?

Yes, however you will need to get a separate Market-It account for each client site you wish to promote.

For example, if you charged a client $100 to submit their press release, you will need to open a Market-It account in that client's name, then use Market-It to submit their press release. After that you can either cancel the Market-It account, or keep it open if you think the client will be paying you to submit additional press releases.

See the preceding question for info on how to sign up for a Market-It account in your client's name, and pay using your credit card.

How do I get to the order form?

You can sign up for Market-It from the online order form.

What forms of payment do you accept?

You can pay for your Market-It membership using Paypal. Your Paypal account will allow you to "fund" your payment with any of the following:

• Visa
• Mastercard
• Discover
• American Express (Amex)
• Debit card (also referred to as "checking card")
• Personal Checking account (direct payment)
• Business Checking account (direct payment)
• Personal Savings account (direct payment)
• Personal Savings account (direct payment)

Can I mail you a check or money order?

We cannot accept payment by check or money order, here is why: We must process all orders thru Paypal (our payment processor), who also does the automatic billing of monthly membership fees, and handles the affiliate payments.

Payment/rebilling is integrated into Paypal's system, therefore we can't accept payment by check, money order, or any other payment system.

Can I pay using e-gold?

We cannot accept payment by e-gold. Please see the preceeding question for details and explanation.

I don't have a credit card. How can I pay?

You can also pay for your Market-It membership using a debit card. (also referred to as a "check card")

A debit card draws funds from your bank's regular checking account. If you don't have one, you can obtain one free from your bank, usually in one day and without an application. The debit card has a 16-digit credit card number, and to merchants (like us) it looks and acts like a regular credit card. Just like a regular credit card, your bank stands behind you in cases of fraud and illegal activity involving your debit card. Check with your bank for details.

What is a credit card CCV number, and why do merchants require me to type it in addition to my credit card number?

The CCV number (also called CCV2) is a number imprinted on the signature stip on the back of the credit card. Merchants ask customers to supply the CCV number in order to prove that the customer has the credit card in hand. This helps to prevent fraud, in cases where a criminal might know the cardholder's 16-digit card number, expiration date, and billing address, but cannot supply the CCV number since they do not have the actual card in hand.

When I ordered, I clicked the submit button twice. Was I double charged?

Paypal's system has built-in safeguards against you being double charged. If the system sees an order go through twice within the short period of time, it will not charge the order again, rather the system will assume it is the same order.

My Market-It account was cancelled by Paypal, because my credit card wasn't able to re-bill for the monthly charge. What should I do?

You will need to sign up again. This only takes a few minutes. Contact the Help Desk staff and ask them for the link to the special webpage where you can do a quick re-signup at the same price that you originally signed up at. Also, the support staff will merge your existing account with your new account, so that you do not lose any profiles, logs, etc from your old account.

I'm already a Market-It member. How can I change my credit card information?

Paypal does not allow you to change payment information. You will need to sign up again. This only takes a few minutes. Contact the Help Desk staff and ask them for the link to the special webpage where you can do a quick re-signup at the same price that you originally signed up at. Also, the support staff will merge your existing account with your new account, so that you do not lose any profiles, logs, etc from your old account.